Started Pullets are shipped by USPS Priority Live Mail. When they arrive to you, your birds will be 15 – 20 weeks old. We add a fruit treat to the box to keep them happy and well-nourished until they arrive at their destination! Our shipping boxes are designed to help keep the birds safe while they are on their way to you.
How far in advance should I book my order?
As soon as you know when and how many birds you want to order you should book your order.
*We fill orders on a first come, first served basis. It is important to place your pre-paid order as soon as possible to get the best chance at earlier ship dates. Some breeds, especially rare breeds, sell out faster than others.
*You can pick the date you would like your poultry shipped to you or note ASAP. It is common practice to order 2-6 weeks prior to the date you want for delivery. When we receive your order, we look for the earliest possible date for all your breeds requested and are available together.
*We then secure that date and take those birds off the market for sale and send you a confirmation of your ship date.
1 Pullet $170.00
2 Pullets $215.00
3 Pullets $265.00
4 Pullets $325.00
5 Pullets $375.00
6 Pullets $425.00
7 Pullets $475.00
8 Pullets $525.00
9 Pullets $575.00
10 Pullets $625.00
11 Pullets $675.00
12 Pullets $750.00
Will I receive Tracking Information?
*Tracking Information will be sent if you request it. Tracking Information is sent the evening your chicks ship out or the morning after the chicks leave the Hatchery. We do not Guarantee you will receive Tracking the same day your order ships out.
The USPS Tracking information could show inaccurate or dated information. It is a bit tricky when shipping live poultry.
- The USPS sometimes reuses tracking numbers. If you see tracking information that has dated or completely incorrect information, this may be why. The correct information will appear when the package is scanned at the originating postal facility. Please recheck your Tracking ID later.
- The Tracking ID system that the USPS uses is NOT a complete, real-time report of the package’s location, and the system is still in its infancy. Please do not panic if the Tracking ID information shows that the package has not moved, doesn’t appear to be making progress, or the tracking shows a 3 – 5-day transit time Rest assured, most packages arrive in 1-2 days, some may take 3 days depending on your location.
Tracking Information is provided by the USPS. We do what we can, but ultimately, we are not responsible for the accuracy of the tracking information.
How long will it take for my birds to arrive at the post office after they have been shipped?
*After you have received your “Birds Have Shipped” email, this means that your birds have been shipped. It should take 1-2 business days to get to your Post Office after they have left our facility. Most orders arrive in 1 day, but some orders may take 3 days, but this is usually to Rural areas.
Will the Post Office deliver the birds to my home?
*Birds are shipped to your local Post Office. You will have to work something out with your Post Office if you want them to be delivered to your home. We put your phone number on the shipping box, and we instruct the post office to call you to come and pick them up at the post office. If you request the USPS to deliver to your home, our Live Arrival Guarantee is null and void. Make sure you are available for the anticipated day and days around the arrival date.
What if I cannot request the ship date that I want?
*This may occur because we have sold out of a particular sex/breed for that day.
Internet orders are processed in the order received. When ordering through the website you will receive an immediate e-mail response notifying you that your order has been received. The email will tell you that your order is on hold until we have finished processing it. You will receive a second e-mail in 1-3 business days that includes your confirmed ship date or estimated date of arrival. If the e-mail address you listed on your order is correct and you have not heard from us in 7 days, check that your Spam/Junk folder has not blocked our e-mail.
We are hatching around 15,000 birds weekly and securing your order and Hatch/Ship Date is done as quickly as humanly possible.
Expect your order to arrive at your Post Office in 1 to 3 days from the ship date. Be aware that 98% of orders arrive within 1-2 day. 2% of Orders may take 3 days to get to you. We do our best to meet the scheduled shipment date.
If a loss occurs during shipment or shortly thereafter, our policy requires that we are notified within 24 hours of arrival. Please submit our Hatchery Loss Reporting Form. We will offer a refund for properly cared for poultry that deceased within 24 hours of the time of arrival to your post office. While we appreciate notification of losses as they happen, we ask that you report your total losses one time, at the end of the 24-hour period.
Please provide a Total Count of all birds received, a Live Count and a Loss Count. Pictures of dead chicks are REQUIRED. Please fill out our Loss Reporting Form.
Reimbursements are limited to the cost of the birds ONLY and will NOT include cost of Vaccination Services or Shipping Charges as these are considered Services, not products.