Report A Loss

The Chick Hatchery Loss Reporting Form

While we do not anticipate a loss, The Chick Hatchery does cover losses of birds that arrive deceased or birds that pass within 24 hours of arrival when properly cared for. Losses must be reported within 24 hours of arrival. Please review proper brooding here: Poultry Care

Email *

Email Address on Order Form *

Contact Phone Number *

What type of loss are you reporting? *

Only submit one loss report per order please!

If your order was shorted, how many total birds did you receive? *

Please provide a Live Count by Breed & Sex upon arrival. *

How many total birds were dead at the end of the 24 hour guarantee time frame? *

How would you like this loss resolved? *

Issue a refund for Dead Chicks or Shorted Orders. (Shipping costs & Vaccinations are Non-refundable)
Replacements Requested. (Availability & Minimum Order Requirements Apply)
Let me know what my options are.

Reimbursements are limited to the cost of the birds and will NOT include shipping or vaccination service costs. Shipping costs/fees may be refundable through the USPS.

Name on Order Form? *

Order Number *

What date did you receive your shipment? *

How many total birds did you receive? *

We often add extra chicks to help offet any possible loss so please count them.

How were your birds acting when you picked them up? *

How many birds were dead on arrival by Breed & Sex? *

Brooder Heat Source & Temperature *

I am using a Heat Lamp. (This is the recommended heat source for shipped chicks)
I am using an Alternate Heast Source.
Brooder maintains a temp of 100 - 105 degrees for the the first 48 hours.

Brooder temperatures are the main cause of chick loss.

Upload a copy of the Packing Slip attached to the shipping box. (Required) *

Click or drag a file to this area to upload.

Allowed File Extensions: .pdf, .doc, .png, .jpg

Upload a photo of the chicks that did not survive the 24 hour Guarantee Time Frame as proof of a loss. *

Click or drag a file to this area to upload.

Allowed File Extensions: .pdf, .doc, .png, .jpg

Report A Loss

The Chick Hatchery Loss Reporting Form

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